Give feedback on care

Use this form to tell us about:

  • an experience of care from a service like a care home, care agency, hospital or GP it can be good or bad
  • a concern you have about a care service you work for
Warning If someone is in danger of serious harm, call 999


We use your feedback to help us understand the quality of care the service gives. It helps make care better for everybody else.

We’ll pass it to our inspectors. It can tell them what they need to look at when they carry out an inspection.

This is different from making a formal complaint. To make a formal complaint you must contact the service itself

You do not have to give us your name or contact details. But it's more likely we can take action if you do.

Find out how we handle information like contact details

You can get help on the phone if it's hard for you to do things online.

Telephone: 03000 616161
Monday to Friday, 8.30am to 5.30pm
Excluding bank holidays