Give feedback on care

Use this form to tell us about:

  • an experience of care - it can be good or bad
  • a concern about a service you work for

This is different from making a formal complaint. To make a formal complaint, you must contact the service itself.

Warning Call 999 if there's an immediate risk of harm or abuse

Your feedback helps make care better

We use what people tell us to understand the quality of care they get from services like care homes, care agencies, hospitals and GPs. It helps make care better for everybody.

We look at it alongside other information. For example, information from the service itself or what we found when we last visited them.

We may want to contact you

You do not have to give us your name or contact details. But it's more likely we can take action if you do.

Find out how we handle personal information like contact details.

Get help with this form

You can get help on the phone if it's hard for you to do things online.

Telephone: 03000 616161
Monday to Friday, 8.30am to 5.30pm
Excluding bank holidays